Privacy Policy

Effective date: 19 July 2026

CDM Recruitment Partners Pty Ltd (ABN 37 666 832 097) ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information. By using our services or website, you acknowledge that you have read and understood this policy.

Australian Privacy Principles

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs regulate how organisations collect, use, disclose, store, and provide access to personal information. A copy of the APPs may be obtained from the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

What is Personal Information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether it is recorded in a material form or not. Examples include your name, address, email address, phone number, employment history, and qualifications.

How We Collect Personal Information

We collect personal information in a number of ways, including:

Directly from you when you provide it via our website forms, email, phone, or in person
When you submit your CV, resume, or application for employment opportunities
When you engage us to provide recruitment services
From third parties such as referees, previous employers, and professional networks
Through psychometric testing and assessment tools (with your consent)
Through our website via cookies and analytics tools
From publicly available sources including professional networking platforms

Where reasonable and practicable, we will collect personal information directly from you. If we receive information about you from a third party, we will take reasonable steps to ensure you are aware of this.

Why We Collect, Hold, Use, and Disclose Personal Information

We collect, hold, use, and disclose your personal information for the following purposes:

To provide recruitment, candidate sourcing, and placement services
To assess your suitability for employment opportunities
To conduct psychometric testing and candidate assessments
To match candidates with suitable employers and roles
To communicate with you about job opportunities, applications, and our services
To verify your identity, qualifications, and employment history
To comply with our legal and regulatory obligations
To manage our business operations, including billing and administration
To improve our services, website, and client experience
To send you marketing communications (where you have consented or we are otherwise permitted to do so)

Sensitive Information

Sensitive information is a subset of personal information that includes information about your racial or ethnic origin, political opinions, religious beliefs, trade union membership, health information, criminal record, and biometric data.

We will not collect sensitive information about you unless it is reasonably necessary for one or more of our functions or activities and we have your consent, or collection is required or authorised by law. In the context of recruitment, we may collect sensitive information such as health information or criminal history checks where required for specific roles, and only with your consent.

Psychometric Testing Data

Where you consent to psychometric testing as part of our recruitment process, we will collect and store the results of those assessments. This data is used solely for the purpose of evaluating your suitability for specific roles and providing recommendations to prospective employers. Psychometric testing data is handled with the same level of care as sensitive information.

Direct Marketing

We may use your personal information to send you communications about job opportunities, recruitment services, and other information we believe may be of interest to you. You may opt out of receiving these communications at any time by contacting us using the details below or by using the unsubscribe facility in electronic communications.

Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand how visitors interact with our site. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Disclosure of Personal Information

We may disclose your personal information to:

Prospective employers and hiring managers, for the purpose of recruitment and placement (with your knowledge and consent)
Referees and previous employers, for the purpose of conducting reference checks
Psychometric testing providers, for the purpose of conducting candidate assessments
Third-party service providers who assist us in operating our business, including IT providers, cloud hosting services, and payment processors
Government agencies and regulators, as required by law
Professional advisers, including lawyers, auditors, and insurers
Any other party where required or authorised by law

We will take reasonable steps to ensure that any third party to whom we disclose your personal information is bound by obligations of confidentiality and handles your information in accordance with the APPs.

Overseas Disclosure

Some of the third-party service providers we use (such as cloud storage and software platforms) may store or process data on servers located outside of Australia. Where we disclose personal information to overseas recipients, we will take reasonable steps to ensure they comply with the APPs or are subject to a substantially similar privacy regime.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. These measures include:

Secure storage of physical and electronic records
Access controls and authentication measures
Encryption of data in transit and at rest
Regular review of our information security practices
Staff training on privacy and data handling obligations

When we no longer require your personal information for the purposes for which it was collected (and we are not required by law to retain it), we will take reasonable steps to destroy or de-identify it.

Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request that we correct any information that is inaccurate, out of date, incomplete, irrelevant, or misleading.

To request access or correction, please contact us using the details below. We will respond to your request within a reasonable period and, where required by the APPs, within 30 days.

Complaints

If you believe we have breached the APPs or handled your personal information inappropriately, you may lodge a complaint with us by contacting us using the details below. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Online: www.oaic.gov.au/privacy/privacy-complaints
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
Post: GPO Box 5218, Sydney NSW 2001

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated policy will be published on our website with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

Email: info@cdmpartners.au
Phone: 0417 548 823
Address: Suite 22 Level 1, 21 South Coolum Rd, Coolum Beach QLD 4573